Frequently Asked Questions
Everything you need to know about our luxury Ayurveda essentials.
Do you offer international shipping?
Yes, Spa Ceylon ships to most countries worldwide via international couriers. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
Are your products cruelty-free and vegan?
Absolutely. All Spa Ceylon products are 100% vegetarian, not tested on animals, and free from parabens, paraffin, and alcohol.
What is your return policy?
We accept returns for damaged or incorrect items within 14 days of delivery. Please ensure the products remain unopened and in their original packaging to be eligible for a refund or exchange.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as secure online payment gateways like PayPal.
Are the products suitable for sensitive skin?
Our products are formulated with natural Ayurvedic herbs and essential oils. However, we recommend checking the full ingredient list on the packaging or performing a patch test before full application.